Returns & Exchanges

At Billy J, we want you to love your new outfit, which is why we offer easy returns for store credit on all full-priced items within 30 days of delivery. Please ensure all items are in their original condition with tags attached and free from any makeup or perfume marks.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your garments in their original packaging, ensuring all original tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.

• 4.
  Receive Your Credit

  Once our warehouse team inspects and approves your return, you will receive a store credit via email to use on your next fashion find.